July 25, 2017


From Leadership, to Culture, to Processes – You’re Covered

Business Coaching One-on-One

Comprehensive coaching from a leadership perspective. Learn the essentials of building a truly service-focused organization.

Team Coaching

Exceptional customer service must be instilled and fostered by everyone in leadership positions. Coaching supports that goal.


Companies need the insight that third-party assessment provides and a comprehensive approach with tailored solutions.


Looking for a keynote or workshop speaker? Bobby is a customer service and business leadership expert known for content-rich presentations enlivened with humor and actionable strategies and tactics.